Privacy Policy

Lirrulex operates as an investment reporting platform serving clients across Canada. We're headquartered at 1875 Rue Nicolas Perrot, Trois-Rivières, QC G9A 1C5, and you can reach us at [email protected] or +13066303709.

This privacy policy explains how we handle your personal information when you use our services, visit our website, or interact with our team. We follow Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), to ensure your data receives proper protection.

We collect different types of information to provide you with our investment reporting services and improve your experience with our platform.

Your information helps us deliver personalized investment reporting services and maintain our platform effectively. Here's what we do with the data we collect:

Account Management: We process your contact details and preferences to maintain your account, handle billing, send important updates about our services, and respond to your inquiries.

Platform Improvement: Technical data helps us understand how people use our website and services. This information guides our decisions about new features, performance enhancements, and user experience improvements.

Security and Compliance: We analyze access patterns and user behavior to detect potential security threats, prevent fraud, and comply with financial regulations that apply to investment reporting services.

Communication: We use your contact information to send service-related notifications, respond to support requests, and occasionally share updates about new features that might benefit your investment reporting needs.

We don't sell your personal information to anyone. However, we do share certain data with trusted partners who help us deliver our services securely and effectively.

Service Providers: We work with companies that handle payment processing, data hosting, email delivery, and customer support tools. These partners can only use your information for the specific services they provide to us, and they're bound by strict confidentiality agreements.

Financial Data Sources: To provide accurate investment reporting, we may share limited portfolio information with authorized financial data providers. This helps us retrieve current market values and transaction details for your reports.

Legal Requirements: Canadian law sometimes requires us to disclose information to government agencies, courts, or law enforcement. We only share what's legally necessary and will notify you when possible, unless prohibited by law.

Business Transitions: If Lirrulex is acquired by another company or undergoes a merger, your information would transfer to the new entity. We'd notify you about any such changes and how they might affect your privacy rights.

You have several important rights regarding your personal information. Here's what you can do and how to exercise these rights:

How to Exercise Your Rights: Contact us at [email protected] or call +13066303709. We'll verify your identity and respond within 30 days. There's no charge for most requests, though we may charge reasonable fees for excessive or repetitive requests.

Protecting your information is a top priority. We use multiple layers of security to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards: All data transmission uses industry-standard SSL encryption. Our servers are housed in secure facilities with physical access controls, environmental monitoring, and 24/7 surveillance.

Administrative Protections: Only authorized employees can access personal information, and only for legitimate business purposes. All staff receive privacy training and sign confidentiality agreements.

Your Role: Keep your login credentials secure and don't share your account access with others. Use a strong password and enable two-factor authentication when available. Log out when using shared computers.

Incident Response: If we discover a security breach that could affect your personal information, we'll notify you promptly and take immediate steps to secure our systems and minimize any potential harm.

We keep your information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests.

Our website uses cookies and similar technologies to improve your experience and help us understand how people use our services.

Essential Cookies: These are necessary for our website to function properly. They handle things like keeping you logged in, remembering your preferences, and ensuring secure data transmission.

Analytics Cookies: We use these to understand which pages are most popular, how long people spend on our site, and where they encounter problems. This helps us improve our website and services.

Preference Cookies: These remember your choices, like language settings or dashboard configurations, so you don't have to reset them each time you visit.

Managing Cookies: You can control cookies through your browser settings, though disabling certain cookies might affect your ability to use some features of our website. Most browsers allow you to view, delete, or block cookies.

Third-Party Cookies: Some cookies come from external services we use, like analytics providers or payment processors. These are governed by their respective privacy policies, and we only work with reputable companies that meet our privacy standards.

Our investment reporting services are designed for adults and we don't knowingly collect personal information from children under 13. If you're under 18, please have a parent or guardian review this privacy policy with you before using our services.

If we discover that we've collected information from a child under 13 without parental consent, we'll delete that information immediately. Parents who believe their child has provided information to us should contact us right away at [email protected].

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you in several ways:

Email Notification: We'll send an email to your registered address explaining the key changes and when they take effect.

Website Notice: We'll post a prominent notice on our website and update the "Last Updated" date at the top of this policy.

In-App Messages: If you use our platform regularly, you might see a notification about privacy policy updates when you log in.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after changes take effect means you accept the updated policy.